Warning: define(): Argument #3 ($case_insensitive) is ignored since declaration of case-insensitive constants is no longer supported in /var/web/site/public_html/wp-content/plugins/comments-plus/comments-plus.php on line 29 Warning: define(): Argument #3 ($case_insensitive) is ignored since declaration of case-insensitive constants is no longer supported in /var/web/site/public_html/wp-content/plugins/comments-plus/comments-plus.php on line 30 Warning: define(): Argument #3 ($case_insensitive) is ignored since declaration of case-insensitive constants is no longer supported in /var/web/site/public_html/wp-content/plugins/comments-plus/comments-plus.php on line 39 Warning: define(): Argument #3 ($case_insensitive) is ignored since declaration of case-insensitive constants is no longer supported in /var/web/site/public_html/wp-content/plugins/comments-plus/comments-plus.php on line 40 Warning: define(): Argument #3 ($case_insensitive) is ignored since declaration of case-insensitive constants is no longer supported in /var/web/site/public_html/wp-content/plugins/comments-plus/comments-plus.php on line 41 Warning: define(): Argument #3 ($case_insensitive) is ignored since declaration of case-insensitive constants is no longer supported in /var/web/site/public_html/wp-content/plugins/comments-plus/lib/class_wdcp_plugins_handler.php on line 8 Deprecated: Optional parameter $child_id declared before required parameter $with_to_add is implicitly treated as a required parameter in /var/web/site/public_html/wp-content/plugins/thrive-quiz-builder/includes/class-tqb-state-manager.php on line 249 Deprecated: Optional parameter $child_id declared before required parameter $with_to_add is implicitly treated as a required parameter in /var/web/site/public_html/wp-content/plugins/thrive-quiz-builder/includes/class-tqb-state-manager.php on line 289 Deprecated: Optional parameter $test_model declared before required parameter $winner_id is implicitly treated as a required parameter in /var/web/site/public_html/wp-content/plugins/thrive-quiz-builder/includes/class-tqb-db.php on line 680 Deprecated: Optional parameter $quiz_id declared before required parameter $social_share_badge_searched_url is implicitly treated as a required parameter in /var/web/site/public_html/wp-content/plugins/thrive-quiz-builder/includes/managers/class-tqb-page-manager.php on line 304 Deprecated: Optional parameter $test_items declared before required parameter $test is implicitly treated as a required parameter in /var/web/site/public_html/wp-content/plugins/thrive-quiz-builder/includes/managers/class-tqb-test-manager.php on line 117 Deprecated: Optional parameter $identifier declared before required parameter $css is implicitly treated as a required parameter in /var/web/site/public_html/wp-content/plugins/thrive-visual-editor/landing-page/inc/class-tcb-landing-page.php on line 400 Deprecated: Optional parameter $for_element declared before required parameter $css is implicitly treated as a required parameter in /var/web/site/public_html/wp-content/plugins/thrive-visual-editor/landing-page/inc/class-tcb-landing-page.php on line 400 Deprecated: Optional parameter $name declared before required parameter $css is implicitly treated as a required parameter in /var/web/site/public_html/wp-content/plugins/thrive-visual-editor/landing-page/inc/class-tcb-landing-page.php on line 400 Warning: define(): Argument #3 ($case_insensitive) is ignored since declaration of case-insensitive constants is no longer supported in /var/web/site/public_html/wp-content/plugins/comments-plus/comments-plus.php on line 70 Deprecated: Return type of WidVis_Plugin::offsetExists($offset) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /var/web/site/public_html/wp-content/plugins/widget-visibility/src/WidVis/Plugin.php on line 14 Deprecated: Return type of WidVis_Plugin::offsetGet($offset) should either be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /var/web/site/public_html/wp-content/plugins/widget-visibility/src/WidVis/Plugin.php on line 22 Deprecated: Return type of WidVis_Plugin::offsetSet($offset, $value) should either be compatible with ArrayAccess::offsetSet(mixed $offset, mixed $value): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /var/web/site/public_html/wp-content/plugins/widget-visibility/src/WidVis/Plugin.php on line 10 Deprecated: Return type of WidVis_Plugin::offsetUnset($offset) should either be compatible with ArrayAccess::offsetUnset(mixed $offset): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /var/web/site/public_html/wp-content/plugins/widget-visibility/src/WidVis/Plugin.php on line 18 Deprecated: Optional parameter $depth declared before required parameter $output is implicitly treated as a required parameter in /var/web/site/public_html/wp-content/plugins/bb-plugin/modules/menu/menu.php on line 470 Deprecated: Optional parameter $search_by declared before required parameter $endpoint is implicitly treated as a required parameter in /var/web/site/public_html/wp-content/plugins/thrive-leads/thrive-dashboard/inc/auto-responder/lib/vendor/SendOwl.php on line 177 How I Saved $470k – Christopher Page: Website & Marketing Strategist

How I Saved $470k

Background:

A few years ago in leadership at a Fortune 500, a team member brought up an issue of concern. They noticed some discrepancies between what was supposed to be billed to clients vs what was actually billed. 

Problem Investigation:

I asked the team member who brought it to my attention if they’d look into this more, so they can provide some concrete examples and estimation of impact. 

The team member was able to produce data showing that a subset of clients on a specific billing plan weren’t being billed set up fees correctly.

I partnered with corporate billing team to confirm the results as well as confirm the issue didn’t exist with any other billing plans. 

Problem Resolution:

I created a task force compromised of Product Managers/Directors, Development, Corporate Billing, Corporate Finance, and Management to alert them of the issue and put some short/long term solutions in place, ensuring input/requirements from each party were gathered. 

Results:

The task force I led was able to save $470k in set up fees with the short term solution put in place. A long term solution was discussed and the project was handed over to the Product Management team to ensure completion. 

As a bonus, the map we created of all the billing plans and how they are handled was useful for future reference for all parties involved. 

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